Getting started with your Slimpod Members app

Click on whichever topic you need help with

Adding it to your home screen

Our Slimpod Members site allows you to access your pods and your programmes directly from your mobile or tablet’s home screen. Follow the instructions below to add SlimpodMembers.com to your mobile or tablet.

iPhone/iPad

Safari

Open Safari and head to SlimpodMembers.com
You will see a pop-up message at the bottom of the screen (see example below) asking you to click on the upload icon. Click on that.
A new menu pops up – scroll down that menu until you see “Add to Home Screen” and click on that.
On the next page you will see the Slimpod icon and title “My App”. Click “Add” on your device’s screen. A Slimpod icon will then be added to your device’s home screen.

Google App

Open Safari and head to SlimpodMembers.com
You will see a pop-up message at the bottom of the screen asking you to click on the upload icon on the menu bar at the bottom of your device’s screen.
A new menu pops up – scroll down that menu until you see “Open in Safari” and click on that.
From there follow the steps above for adding from Safari.

Google Chrome

For Chrome users, please head back to Safari and follow the instructions under the Safari heading.

Android Phone/Tablet

SlimpodMembers will need to be added to your device home screen via Google Chrome.

From your browser, head to SlimpodMembers.com
You will see a pop-up message at the bottom of the screen (see example below) asking you to “Add to Home Screen” – click on that.
On the next screen “Install app” click on “Install”
When it’s finished you will see the Slimpod icon on your device home screen.

If you still have a problem, please email Customer Services, who’ll be happy to help.

Alternative ways to add it to your home screen

If you are not seeing the pop-up messages to add to your home screen, follow the instructions below.

iPhone/iPad

Open Safari and head to SlimpodMembers.com
You will see an ‘Upload’ icon at the bottom of the screen. Click on that.
A new menu pops up. Scroll down that menu until you see “Add to Home Screen” and click on that.
On the next page you will see the Slimpod icon and title “My App”. Click “Add” on your device’s screen. A Slimpod icon will then be added to your device’s home screen.

Android Phone/Tablet

SlimpodMembers will need to be added to your device home screen via Google Chrome.

From your browser, head to SlimpodMembers.com
Click on the three dots in your browser bar
In the menu that appears, select ‘Install App’
When it’s finished you will see the Slimpod icon on your device home screen.

If you still have a problem, please email Customer Services, who’ll be happy to help.

Pods or Playlist Troubleshooting

My pods stop playing when my phone goes into sleep mode

The best way to fix this issue is to re-install Slimpod Members to your home screen on your device. Don’t worry, you’ll only have to do this once.

iPhone/iPad

Find Slimpod Members, or “My App” on your device home screen.
Tap and hold on the icon until a small menu appears. Click on ‘Delete Bookmark’.
Go to slimpodmembers.com in your browser and re-add to your home screen following the instructions on this page.

Android Phone/Tablet

Find Slimpod Members, or “My App”, on your device home screen.
Tap and hold on the icon until it is selected.
Drag the icon up the top of your device to ‘Uninstall’.
Go to slimpodmembers.com in your browser and re-add to your home screen following the instructions on this page.

How to use the loop controls on the Pod player

Our Pod playlist allows you to loop individual pods and your whole playlist. You can control this using the icons on your player.

Green means that the loop is on, and grey means that it is off. please see the photos before for reference.