Help Centre

Our 10 day free gives you full access to our Slimpod and Chillpod, as well as two levels of coaching videos, and our team’s support. 

We’ll send you two emails towards the end of your free trial notifying you that your free trial is coming to an end so you won’t be charged without your knowledge. 

Our free trial is then followed by our 30 day money back guarantee, so if you’re not yet sure if Slimpod is right for you, you can use the Slimpod programme for a further 30 days risk free. 

We make it easy to cancel, either from within your account or by contacting our friendly team.

You can find out how to add the site to your home screen here

In the 10-day free trial, you will have access to the Slimpod for Weight Loss and the Chillpod. The repetition of the Slimpod for Weight Loss is highly important and you should listen to it every day throughout the 12 weeks and beyond. 

You can find your pods by going to the Pod Player in your menu in the top right corner of slimpodmembers.com.
If it’s your first time using your pod player, you will need to scroll down to the bottom of the player and click on Slimpod and Chillpod. Here you will see your Slimpod and Chillpod that you can either play, or add to playlist. 

2 more pods will unlock later in the programme, in week 7. 

1. Click on Pod Player in the menu in the top right corner

2. Scroll down your pod player and click on Slimpod and Chillpod at the bottom of the page.
3. Click the Add to Playlist button below the pod(s) you’d like to add to your playlist.

When you scroll back up the page, you’ll see your Pod Player and My Playlist. Simply click the play button to start your pods.

You can remove pods from your playlist at any time in “My Playlist.”

‘My Playlist’ allows you to loop the pods in your whole playlist and/or randomise the order in which the pods play. You can control this using the icons on your Pod Player.

Red means that the loop/randomise functionality is on, and grey means that it is off. 

Loop the entire playlist for continuous play

The programme is split into 12 levels, which unlock weekly as you progress through the programme. You can find the videos by going to Coaching Videos in the menu in the top right corner of slimpodmembers.com. On this page, you can scroll through the 12 weeks of coaching videos and see a taste of what’s ahead. 

Your videos will unlock on the day of the week that you signed up.

You can mark these as complete as you progress through them. To do so, click on the mark complete button.

Marking your videos as completed updates the progress bars and enables you to be taken to your next coaching video by pressing Resume Coaching Videos in your dashboard.

Streaks are a record of how many consecutive days that you listen to your pods.

They record if you listen between 00:00 to 11:59 and it should automatically record each day.

If you notice it hasn’t increased, you can manually add one streak each day. If you miss a day do not worry, the streaks won’t reset to 0, but they will not count up on the day you miss.

Your Longest Streak refers to the greatest number of days you have listened to the pods consecutively, as an all-time tally.

We don’t require you to log into your slimpodmembers.com user every day so it is most likely that there is an error occurring in the icon saved to your Home Screen.

To fix this, you will need to delete the icon currently saved to your Home Screen. On most devices, you will need to hold down on the icon until a cross appears in the top corner, or drag it up to the top corner of your screen where “remove” appears.

Then clear your browser history in the browser that you were using to access slimpodmembers.com. You will need to then search for slimpodmembers.com – please note, your device may not auto-fill your password so you will need your password saved before you clear your browser history.

You will get the pop up to save the icon to your Home Screen so click on that and follow the instructions will appear on screen.

You will then remain logged in to your user in slimpodmembers.com for between a fortnight to a month.

You only need to listen once per day but you can listen as many times in a day that you’d like to. The key is to be consistent with listening, so aiming for once per day, each day, can be most sustainable. We’ve got no evidence that listening more than once per day is beneficial, but some Slimpodders do find it helpful to listen multiple times each day, if it works with their schedule.